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Terms & Conditions

Payment Terms (United Kingdom)

Consumer Orders (B2C)

For consumer purchases made through our website, payment is required in full at the time of order.
We accept the payment methods displayed at checkout.

Orders will not be dispatched until payment has been successfully authorised and received.

Business Customers (B2B)

For approved business customers, standard payment terms are net 30 days, subject to prior credit approval.

Where agreed in writing, progress or staged payments may apply.

If the Buyer fails to make payment in accordance with the agreed terms, we reserve the right, without prejudice to any other rights or remedies, to:

  • Suspend or defer deliveries under this or any other contract with the Buyer; and/or

  • Require payment in advance or satisfactory security before further shipments are made.

Messaging Terms & Conditions (UK)

Opt-In & Consent

When you opt in to our messaging service, we will send you a confirmation message to verify your subscription.

By opting in, you agree to receive automated marketing and informational SMS messages from CKG to the mobile number you provided. Messages may be sent using automated systems in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

Your consent to receive marketing messages is not a condition of purchase.

Message Frequency & Charges

  • Message frequency varies depending on your interaction with CKG

  • We may change the frequency of messages at any time

  • Standard message and data rates may apply, depending on your mobile provider

  • Mobile carriers are not responsible for delayed or undelivered messages

Carriers

Mobile network operators are not liable for delayed or undelivered messages.

Unsubscribing / Cancellation

You may opt out at any time by:

  • Replying STOP to any message, or

  • Using the unsubscribe link included in the message (where applicable)

After opting out, you will receive a confirmation message and will no longer receive messages from us.

If you wish to re-subscribe, you may do so by signing up again via our website or opt-in form.

Support & Information

For support or questions related to our messaging service, please contact:
support@ckgscoop.com

We will provide assistance, including instructions on how to unsubscribe.

If a message contains a link, you may also use it to access unsubscribe instructions and company information.

Change or Transfer of Mobile Number

If you change or transfer your mobile number to another person, you agree to:

This obligation is a condition of continued use of the messaging service.

Changes to Messaging Terms

We reserve the right to modify or discontinue our messaging programme or these Messaging Terms at any time.

Changes will take effect immediately upon posting on our website.
Continued participation in the messaging programme after changes are posted constitutes acceptance of the updated terms.

If you do not agree to the updated terms, you must unsubscribe from the messaging service.

 

This website is operated by PROINSTYLE LLC, trading as CKG. Throughout the site "we", "us" and "our" refer to PROINSTYLE LLC.

Registered address (US): 1150 NW 98th Ave, Plantation, FL 33322, USA

UK fulfilment warehouse: Fast Prep UK, Unit 1, Clonmel Road (Industrial Area), Birmingham B30 2BU, United Kingdom

Email: support@ckgscoop.com

Phone / WhatsApp: +447458148739 

UK VAT Registration No.: [GB VAT NUMBER — ADD HERE]

By visiting this site and purchasing from us, you agree to these Terms. They apply to all users including browsers, customers and content contributors.

Section 1 — Eligibility

By agreeing to these Terms you confirm you are at least 18 years of age. You must not use our products for any unlawful purpose.

Section 2 — Fulfilment

Orders on ckgadventures.co.uk are fulfilled from our UK warehouse at Fast Prep UK, Unit 1, Clonmel Road (Industrial Area), Birmingham B30 2BU, United Kingdom, operated by Amazon Multi-Channel Fulfilment (MCF). A dispatch confirmation with tracking number is emailed once your order ships.

Section 3 — Prices and Payment

All prices are in GBP (£) and include UK VAT at the applicable rate. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Amazon Pay and Shop Pay.

Section 4 — Shipping

Standard delivery: 2–5 business days, free on orders over £50. Express delivery: 1–3 business days, surcharge shown at checkout. Processing time: 1 business day. See our Shipping Policy: /pages/shipping-policy

Section 5 — Returns and Refunds

You may cancel within 14 days of receipt under the Consumer Contracts Regulations 2013. We also accept returns within 30 days of delivery for unused, original-condition items. See our Returns Policy: /pages/refund-policy

Section 6 — Warranty

All CKG products carry a 2-year manufacturer's warranty against defects, in addition to your rights under the Consumer Rights Act 2015.

Section 7 — Consumer Rights Act 2015

Nothing in these Terms limits your statutory rights: goods must be of satisfactory quality, fit for purpose and as described.

Section 8 — Dispute Resolution / ADR

We aim to resolve all disputes directly. If we cannot reach a resolution, you may use an Alternative Dispute Resolution (ADR) scheme. We are not required to participate in ADR but you may contact the Retail ADR scheme: https://www.retailadr.org.uk. For EU-resident customers, the EU ODR platform is available at: https://ec.europa.eu/consumers/odr

Section 9 — Personal Data

Your data is processed in accordance with our Privacy Policy and UK GDPR: /policies/privacy-policy

Section 10 — Governing Law

These Terms are governed by the laws of England and Wales without prejudice to your consumer rights under applicable local law.

Section 11 — Contact

support@ckgscoop.com | Phone / WhatsApp: +447458148739